Rest of Europe
When you send any package to our UK address, always remember to email firstname.lastname@example.org with the tracking number immediately it's available and a list of items inside the package(s).
If there's a deadline or if you need your items in Kenya by a certain date, kindly let us know before the goods are shipped to us. This is extremely important.
|United Kingdom address to send items to|
Kote Cargo - Your Name
Access Self Storage 1 Nestles Avenue Unit 1120
Phone: ✆ +447480052086
For a breakdown of name, address, city, state, zip code, click here
Lithium-Ion Batteries and Perfumes: Anything with a lithium ion battery e.g. laptops, batteries for drones and some cameras should not be sent. We shall not forward them to Kenya. Perfumes will also not be forwarded to Kenya.
Pickup Location in Nairobi, Karen, Kenya
Air Shipping from EU to Kenya via UK
|Mode of Shipping||Air Shipping. Length of time for goods to get to Kenya from UK: Seven to Ten Days. (Please note that UK is our main transit point. Goods have to be delivered to our UK office unless it's a very large consignment that has to be airlifted directly to Kenya from the country of origin. Delivery time from any EU country to our UK office depends on the courier service used to transit the goods). We ship items once a week from UK; on Friday 6:00pm. The goods need to have been reached us by Fri 6:00pm (London Time) otherwise they’ll be shipped a week later. The items get to Kenya seven to ten days later and will be delivered to your place or you can choose to pick them up at our office in Karen.|
|Charges||£5.80 (Kshs 750) per kilogram + pick up charges from country of origin. The only other additional charge is what we call a handling fee that applies to the whole shipment you bring in within a single week. Again, we'd like to stress that the handling fee is not per kilogram. It is per weekly shipment and is inclusive of all customs and taxes on all your goods shipped into Kenya in a single week meaning we'll take care of customs and any other tax issues). For instance, if you were to bring in a number of packages weighing 10 kilograms within Week 1, the only charges you'd pay are:
Week 1. Assume you bring in total shipment weight of 10 kilograms from Germany at an agreed upon pick up charge of Kshs 2500. Total charges will be:
► Weight charges = (10 kilograms * Kshs 750) = Kshs 7500
► Handling Fee = Kshs 1500
► Pick Up charges from Germany to UK = Kshs 2500.
Thus total charges = Kshs 7500 weight charges + Kshs 1500 handling fee + Kshs 2500 pick up charge= Kshs 11500 . There are no other charges. That’s all you pay and you can pick up your items from our office or we can deliver to you for free within Karen
Week 2. Assume you bring in total shipment weight of ½ a kilogram from Italy at an agreed upon pick up charge of Kshs 800. Total charges will be:
► Weight charges = (½ a kilogram * Kshs 750) = Kshs 375
► Handling Fee = Kshs 1500
► Pick Up charges from Italy to UK = Kshs 800.
Thus total charges = Kshs 375 weight charges + Kshs 1500 handling fee + Kshs 800 pick up charge= Kshs 2675 . There are no other charges. That’s all you pay and you can pick up your items from our office or we can deliver to you for free within Karen
We are transparent. Weight for your items will always be measured in your presence
|How is weight calculated||Some companies that ship items to Kenya calculate their weight based on volumetric measurements which is something that inflates the bill unncessarily. We don’t do that. We only calculate weight by placing the items on a weight scale or using the weight recorded by the company that shipped the items to our address in the UK (e.g. ParcelMonkey) since they also weigh items on scale|
|Are there any weight limits||No. We can pick up an item that weighs a few grams to as much as a tonne. Weight for this will still be calculated normally. Kshs 750 per kilogram. Kshs 75 per 100 grams. Kshs 7.5 for ten grams. That simple. But remember; the handling fee and pick up charges still apply regardless of the weight of an item|
|Collection and Delivery in Kenya||
Kote Cargo ▬ Karen Road (off Ngong' Road) ▬ Karen, Nairobi
Free delivery within Karen